Supported OSes and prerequisites
Supported OSes
Xprotect agents are available for CentOS, macOS, RHEL, SUSE, Ubuntu, and Windows OS families.
| OS family | Supported versions |
| CentOS |
6, 6.7, 6.8, CentOS Linux 7 (Core),7.2 |
| macOS |
10.14.6, 10.15.7 |
| openSUSE |
15.01, 15.1, 12.0 |
| RHEL |
7, 7.1(Maipo), 7.7, 7.8, 7.9, 8.0, 8.1, 8.2, 8.3, 8.4 |
| Ubuntu |
14.04, 16.04, 16.04.6 LTS, 18.04, 19.01, 20.04 |
| Oracle Linux Server |
7.8 |
| Windows 32-bit |
|
| Windows 64-bit |
XP SP3 (with KB4012583), 7 SP1 (with KB4025341), 10 Pro, Windows 11, Server 2003 R2 Standard, Server 2008 R2 Enterprise SP1 (with KB4025341), Server 2008 R2 Standard SP1 (with KB4025341), Server 2012 R2 Standard, Server 2016 Standard, Server 2019 Standard Evaluation (10.0.17763), and Server 2022 Standard Evaluation(10.0.20348) |
Prerequisites
To install the agents on the hosts, the hosts must meet some prerequisites.
Otherwise, you'll run into issues when you install and/or use the agent!
- Administrative privileges
- Uninterrupted connectivity to the DNS servers
- Outbound HTTPS connectivity on port 443 from the host and Xprotect
- No interference from existing Endpoint Security solutions
If you see that you cannot install the Xprotect agent or the Xprotect agent processes do not run, despite meeting all the prerequisites, please write to us at support@colortokens.com.